Shipping rates are calculated based on the weight, size, and destination of the package. The shipping cost will be displayed at checkout before the order is finalized.

• For domestic orders within The Netherlands, we offer free shipping on orders over €40.
• For international orders, we offer free shipping on orders over €140.

Please note that the free shipping thresholds apply after any discounts or promotions have been applied to the order total.

The estimated processing time for orders before they are shipped is 3-5 business days. Please note that this does not include weekends or holidays.

Once shipped, the delivery times are as follows:

• Domestic Shipping: 3-5 business days.
• Europe: 7-14 business days.
• Outside Europe: 14-21 business days.

Please note that these are estimated delivery times, and actual delivery may vary based on customs procedures and other factors beyond our control.

We provide tracking numbers for all shipments. Once your order is shipped, you will receive a tracking code from PostNL. You can use this tracking code to monitor the progress of your shipment. Please allow some time for the tracking information to be updated after you receive the code.

We offer both domestic and international shipping. We currently ship to countries worldwide. If your country is not included in our available destinations, please contact us, and we will check if shipping to your location is possible.

We primarily use PostNL as our shipping carrier.

At this time, we do not offer expedited shipping options. However, we are continuously evaluating our shipping services and may introduce expedited options in the future.

Shipping insurance is not included in the shipping cost. If you would like to insure your shipment, please contact us to inquire about the available insurance options and associated costs.

In the unfortunate event of lost or damaged items during shipping, we understand your concern. Please contact us immediately, providing detailed information about the issue. We will work with you to investigate the situation and provide the best possible solution on a case-by-case basis.

Unfortunately, we do not accept returns or exchanges for items that have already been shipped. We encourage you to review product details, including size charts and descriptions, before making a purchase. If you have any questions or concerns about a product, please contact us prior to placing your order.